Yayoi Kusama: Infinity Mirrors
On view February 23–May 14, 2017
Open daily, 10:00 am–5:30 pm
Last exhibition entry at 4:00 pm
Free with Timed Pass
Extended hours: Wednesdays, March 22 through May 3, 10–8, with final entry into the exhibition at 6:30
For any questions about the exhibition and Timed Passes, please call 202.633.1000 or email email@example.com.
General Information and Guidelines
- Every visitor—including children, and senior citizens—will need a Timed Pass to enter the exhibition.
- Visitors are limited to four (4) passes per person.
- Passes will only be valid for the date and time stipulated.
- Once issued, the date and time of the passes cannot be changed.
- Please only obtain passes online through the Hirshhorn/Tickets.com website or at the Museum’s Information Desk.
- Passes cannot be sold.
- Each pass has a unique entry code that can only be used once.
Getting Timed Passes Online
- Timed Passes will continue to be released online every Monday at noon for each subsequent week.
- It is not possible to cancel Timed Passes obtained online.
Getting Timed Passes at the Museum
- A limited number of free same-day Walk-Up Timed Passes will be available at the Museum. A line will start forming on the Museum Plaza near the fountain in the morning. Passes will be distributed on a first-come, first-served basis, beginning at 10:00 am, when the building opens.
- There is high demand for these Walk-Up Timed Passes, and some visitors report arriving as early as 7:30 AM. For real-time updates on availability, please follow us on Twitter.
- Passes are offered for entrance times throughout the day, typically 10 AM through 3:45 PM. On Wednesdays, the last entry is at 6:15 PM. Visitors may request any available entrance time.
- Visitors can claim up to four (4) passes per person. All adults and children need a pass; infants who are carried by an adult do not.
- Same-day passes are valid for the day they are issued; the Museum does not issue passes on-site for future dates
Hirshhorn Members can access the exhibition at any time. Upon arriving at the Museum, please go to the Member line at the Information Desk in the Lobby and present your membership card and ID to receive passes. If you do not have your membership card with you, the Visitor Services Attendant can confirm your membership status. Members of the Smithsonian Institution and members of other Smithsonian Museums who are not Hirshhorn Members will need to obtain Timed Passes.
Please note, memberships are temporarily sold out
You can reprint Advance Timed Passes using the instructions found in your initial confirmation email. If you arrive at the Museum without your Advance Timed Pass, see a Visitor Services Representative for assistance.
Pass Not Received
Please check your spam folder. If you still do not see your confirmation, please contact the Tickets.com Customer Support Center at 1.800.352.0212 or submit a help form via tickets.com/customer-service.
Please consider leaving large bags and backpacks at home. Free lockers, located on the Lower Level, will be available for small bags, coats, and scarves.
Arrive When It’s Your Time (Entrance on the Plaza)
At your designated entry time, go to the yellow-tented entrance on the Hirshhorn’s Plaza and look for signs indicating your time slot. You’ll enter the building at the time printed on your pass, and line up to enter the exhibition.
Feel free to ask a Hirshhorn staff member about any wait times or delays. You may have a chance to explore other exhibitions, visit the Museum Shop, or enjoy coffee and snacks at the Dolcezza Pop-Up Café.
Access for Members and Their Children
Members should enter the Museum through the revolving doors on Independence Avenue and present their email confirmation or membership card at the Membership Desk to receive their pass(es). Children under 18 may accompany parents who are members without being counted as guests.
There is no public parking facility at the Smithsonian on the National Mall.
- Download a parking map for the National Mall (.pdf)
Reserved parking at a private parking facility near the Hirshhorn Museum can be purchased ahead of time through Parking Panda.
The closest Metro stations are L’Enfant Plaza (Blue, Orange, Silver, Green, and Yellow lines) and Smithsonian (Blue, Orange, and Silver lines).
The primary WMATA buses are 30N, 30S, 32, 34, 36, 16X, 39, A9, and the Circulator.
Tours and Groups
All guided group tours for this exhibition are currently filled.
School groups K-12 can still request blocks of passes by contacting our education department firstname.lastname@example.org.
Requests must be made 2 weeks in advance.
Gallery Guides will be stationed in the exhibition to answer questions and discuss the works of art on view. They will also offer daily tours of the Museum’s permanent collection and other exhibitions.
Volunteer Ambassadors will be available to answer any question you may have about the exhibition, the Hirshhorn or the Smithsonian.
The Hirshhorn proudly supports the Americans with Disabilities Act (ADA) and welcomes visitors of all abilities by providing accessible entrances.
Virtual Reality Experience
Virtual reality headsets with renderings of select Infinity Mirror Rooms will be available so that visitors with mobility constraints can experience the artworks. Please ask staff for details.
Food and Drinks
A Dolcezza Gelato & Coffee Pop-Up Shop is open on the Hirshhorn’s Plaza every day, 9 am–5:30 pm, serving handcrafted coffee, artisanal gelato, and pastries.
No food or beverages are allowed in the Museum.
Photography is permitted for personal, non-commercial use only. No flash please. The use of tripods, monopods, and selfie sticks is not allowed at any time.
Free WiFi access is available to all visitors. Connect to the “si-visitor” network and follow the instructions provided.
Lockers (No Charge)
Visitors are encouraged to store any backpacks, large bags, and coats in the lockers that are on the Lower Level. There is no charge for using them. Backpacks, regardless of size, may not be worn on the back. Bags, purses, or backpacks larger than 11 x 15 x 13in. are prohibited in the Museum.
Restrooms (family friendly and wheelchair accessible) are located on the Lower Level.
The Museum Shop is located on the Lower Level and is open daily from 10:00 am–5:30 pm. During the run of the show, a unique, carefully curated selection of Yayoi Kusama products will be available.
For everyone’s safety, all visitors are required to pass through security. You will be greeted upon entry by one of our security personnel who will conduct a thorough but speedy hand-check of all bags, briefcases, purses, strollers, and containers. Backpacks, regardless of size, may not be worn on the back. Please save everyone time by not bringing any of the prohibited items listed.
Strollers, walkers, wheelchairs and mobility devices
We welcome strollers, walkers, wheelchairs, and mobility devices. However, we request for the safety and comfort of everyone (and the artwork) that all strollers are left at the designated “Stroller Parking Lot” in the Museum Lobby. Kindly remember to keep all valuables in your possession. Two manual wheelchairs are available free of charge for use while visiting the Museum. As these are lent on a first-come, first-served basis, we encourage visitors needing wheelchairs to bring their own, if possible.
- aerosol cans, including pepper spray and Mace
- food and drinks
- bags, purses, or backpacks larger than 11 x 15 x 13in
- placards, signs, or banners
- selfie sticks, tripods, and monopods
- weapons and knives