Join us for the first US museum survey dedicated to the Brazilian artists and identical twin brothers Gustavo and Otavio Pandolfo, known globally as OSGEMEOS. With almost 1,000 objects on display, this exhibition has limited capacity. Free daily passes are required to ensure as many people as possible can experience this large exhibition safely and enjoyably.
Free Passes
How can I experience the exhibition?
Exhibition Preview
September 22–28, 2024
Hirshhorn Insider Members are invited to preview the exhibition, Sept. 22–28 before it opens to the public Sept. 29. Members select and reserve their preferred day. Members receive a confirmation email from eTix with their preview passes. These are valid anytime during museum hours on the selected day. Members walk in!
Passes to the Hirshhorn Member Insider Preview are available online now.
Not yet a Member? Join today!
This exhibition preview is one of the benefits of being a Hirshhorn Insider. Explore the Hirshhorn Insider program!
General Admission Timed Passes
September 29, 2024–August 3, 2025
All visitors, regardless of age, must have a pass to enter the exhibition. Starting Sept. 6, free timed passes will be distributed online three weeks in advance on a rolling basis. Visitors over the age of 13 can reserve up to six timed passes.
Passes are not required to enter the Museum or to experience other exhibitions on view.
Member Passes:
September 29, 2024–August 3, 2025
Members, book your passes for any day you want to visit and walk right in! Members also unlock access to exclusive members-only exhibition hours every Saturday from 10 am to noon.
Members-Only Hours:
Saturdays | 10 am–noon
Make the most of your membership. We expect high visitation on weekends and from 1 pm to 3 pm daily. To avoid wait times and busy galleries, plan your visit during members-only hours or for off-peak times.
Not a Hirshhorn Insider Member? Join today!
Why do I need a pass to see the exhibition?
With almost 1,000 objects on display, this exhibition has limited capacity. Free passes are required to ensure as many people as possible can safely experience it.
Do children need passes?
All visitors, regardless of age, must have a pass to enter the exhibition.
Arrival and Entry
Will there be long lines?
We anticipate that this will be a popular experience. Upon arrival, all bags must be checked by security. For ease of entry and comfort in the galleries, we encourage all visitors to our museum to travel as lightly as possible. Backpacks and large bags are not recommended.
Please arrive at the exhibition entrance on level 3 within 10 minutes of your time slot. There may be a short wait to enter the exhibition. A Hirshhorn staff member will check your pass and welcome you when you arrive at the exhibition entrance.
We expect high visitation on weekends and from 1 pm to 3 pm daily. To avoid wait times and busy galleries, we encourage members with day passes to plan their visit during member-only hours or for off-peak times.
Member-Only Hours:
Saturdays | 10 am–noon
Can I arrive early or stay late?
Visitors are welcome to arrive early or remain at the museum after experiencing OSGEMEOS: Endless Story to explore other exhibitions and works on view, browse one-of-a-kind selections at our museum shop on the lower level, or enjoy locally sourced and handcrafted gelato and drinks available at our lobby café.
Time inside the exhibition is not limited but is subject to museum hours.
Can I see the exhibition more than once?
Yes, but you will have to get a new pass each time. Your pass allows entry to the exhibition once, on the day (members) and time (general admission) printed on your pass.
Is the exhibition accessible to those with disabilities?
The Hirshhorn’s campus, exhibitions, and public programs are accessible. Please let us know how we can tailor your visit to make your experience more inclusive for everyone in your group.
If you have questions or concerns about accessibility, we’d like to hear from you. Please call 202-633-1000 or email us at HirshhornExperience@si.edu.
Museum Guidelines
Read up on the full list of tips and guidelines for visiting a Smithsonian Museum
Are there interactive artworks or anything I can touch in this exhibition?
No. Help protect the artwork for future visitors! Please keep a safe distance from the art as you navigate the galleries and do not touch the artwork.
Can I take pictures?
Yes. You may take pictures without flash for personal use. Tripods, monopods, and selfie sticks, however, may not be used. Share your images with @hirshhorn!
If you have questions about professional or commercial filming, photography, or photo shoots, please contact hmsgpress@si.edu.
What should I bring?
Please bring your pass. Pack lightly for ease of entry and comfort in the galleries. Please leave large bags and backpacks at home. All visitor items are subject to security check. Learn more about restricted items.
Food and drink are prohibited in the Hirshhorn Museum galleries. Locally sourced and handcrafted gelato and drinks are available at our lobby café. Please enjoy food and drink on the lobby/plaza level of the museum only.
Are strollers allowed in the exhibition?
Strollers are allowed in the exhibition galleries and all museum levels are serviced by elevator. Stroller parking is available on the lower level of the museum.
Don’t see your question answered here?
Contact us at hirshhornexperience@si.edu or call 202-633-1000.
More FAQ
How many passes will be distributed each day?
The number of free passes distributed each day will vary. Nonroutine maintenance of the artworks and other factors may affect pass availability. The museum will distribute the maximum number of passes possible each day while protecting the artworks and preserving the safety and comfort of our visitors.
Can I buy tickets to the exhibition?
Passes for this exhibition are free and are available only from the Hirshhorn Museum. We strongly discourage you from purchasing passes from third parties. Each pass contains a unique barcode that can be used only once. The Hirshhorn Museum and the Smithsonian assume no liability for loss, and entry will not be granted to passholders who have purchased passes from third parties.
What is a Hirshhorn Insider?
Hirshhorn Insiders are Hirshhorn Museum members. Hirshhorn Insiders enjoy a variety of year-round benefits, including access to special exhibitions and programs. The generous support of our members allows the Hirshhorn to continue to present groundbreaking work by artists from around the world and present one-of-a-kind exhibitions like OSGEMEOS: Endless Story.
How do I become a Hirshhorn Insider?
Learn more about becoming part of the Hirshhorn Insider membership program. After you join, you’ll be able to use your Insider ID number to view available dates and reserve your day-passes.
I received an Insider Membership as a gift. How do I claim my passes?
Follow the link in your Hirshhorn Insider membership confirmation email and use your Insider ID number to reserve your day passes. If you have trouble redeeming your Insider benefits, please email us at hmsgdevelopment@si.edu.
Can I reserve the museum for a private event?
If you have questions about arranging a private or corporate event, please email hirshhornevents@si.edu.
Do I need a pass if …
I’m a Smithsonian employee, volunteer, or Smithsonian-affiliated staff?
Smithsonian employees, contractors, interns, volunteers, and other affiliated staff will need to obtain free timed passes and will not be able to access this exhibition using their ID badges. Stay tuned for updates on special staff days and events.
I am an employee of another, non-Smithsonian museum?
Due to the anticipated popularity and limited capacity of this exhibition, it is not possible for the Hirshhorn to guarantee entry to OSGEMEOS: Endless Story to our colleagues from other museums and cultural institutions.
I’m a member of the press?
If you have questions about professional filming, photography, or press access to OSGEMEOS: Endless Story, please email hmsgpress@si.edu.
Contacts
Purchasing a membership online and/or reserving passes through eTix
1-800-514-3849
support@etix.com
Membership/donors/VIP and special events
hmsgdevelopment@si.edu
Tommie Parker: 202-633-2836
General Info
hirshhornexperience@si.edu
Rebecca Regan: 202-633-7655
Press Inquiries
hmsgpress@si.edu
Kate Gibbs: 202-633-2825
