The Hirshhorn has taken the unprecedented step of temporarily closing our museum and postponing events including our upcoming exhibition, One with Eternity: Yayoi Kusama in the Hirshhorn Collection. We look forward to announcing when we will welcome visitors and Hirshhorn Insiders to this exhibition.
Join us on a journey inside the wondrous, bold, and ever-dotted world of one of today’s most influential artists: Yayoi Kusama. Owing to the nature of the artwork, free same-day Timed Passes are required to experience One with Eternity: Yayoi Kusama in the Hirshhorn Collection.
FREE TIMED PASSES
How can I experience the exhibition?
Same-day Timed Passes: Free Timed Passes will be required for this experience, as gallery capacity is limited. Throughout the exhibition, free same-day Timed Passes will be distributed at the Museum daily beginning at 9:30 am on a first-come, first-served basis until all the day’s passes have been claimed. Each person over the age of 12 may claim up to two passes, based on availability.
Insider Preview (Dates TBD): Hirshhorn Insiders are invited to experience the exhibition before it opens as an exclusive member benefit. As soon as we reconfirm dates for the exhibition and member preview, we will email Hirshhorn Insiders will instructions. Passes to the Insider Preview are available online now, powered by Etix.
This Insider Preview is just one of the benefits of being a Hirshhorn Insider. Explore the Hirshhorn Insider program!
Why do I need a pass to see the exhibition?
Two of the artworks in this exhibition are small, enclosed spaces that are viewable to only a few visitors at a time. In order to accommodate as many visitors as possible, and to provide a safe and comfortable experience, a Timed Pass is required for each visitor above the age of 12.
Do children need passes?
Children ages 12 and under do not need a Timed Pass if they are accompanied by an adult passholder. Each adult passholder may bring up to two children inside the exhibition. Strollers are allowed in the exhibition galleries but not inside either of the Infinity Mirror Rooms.
ARRIVAL AND ENTRY
Will there be long lines?
We anticipate that this will be a popular experience. There may be long wait times to claim your pass at 9 am. Once you have a pass, please arrive within 10 minutes before your time slot. You may need to wait 10 to 15 minutes to enter the exhibition, and another 10 to 15 minutes to experience each Infinity Mirror Room. Lightweight gallery stools are available upon request.
I arrived early and my scheduled time slot is several hours away. Can I come back?
Yes. You can leave the Museum and return before your time. Passes are not required to enter the Museum itself. You are encouraged to explore the Hirshhorn’s other exciting exhibitions or enjoy a refreshment at Dolcezza Café in the Hirshhorn lobby while you wait.
Can I see the exhibition more than once?
Yes, but you will have to get a new pass each time. Your Timed Pass allows entry to the exhibition once, on the day and time printed on your pass.
INFINITY MIRROR ROOMS
Can I walk anywhere inside the Infinity Mirror Rooms?
No. There are designated floor paths in each Infinity Mirror Room. You may not deviate from these paths or touch anything inside the rooms.
Is the exhibition accessible to those with disabilities?
This exhibition contains two Infinity Mirror Rooms—artworks which a visitor may opt to enter. These rooms include mirror-lined spaces, including one with LED lights that slowly change color. Visitors with sensitivities to flashing lights or dark, enclosed spaces may wish to bypass this experience. Both Infinity Mirror Rooms have accessible ramps to the doorway.
- The first Infinity Mirror Room, Phalli’s Field (1965/2017), features a doorway that is 30 inches wide and leads to a 4 foot wide runway. A visitor using a wheelchair will need to back out of the doorway as there is insufficient clearance to turn around on the runway. Staff is on hand to assist with entering and exiting if requested.
- Phalli’s Field (1965/2017) has a complementary VR experience that immerses the visitor in Phalli’s Field. It is offered to onsite visitors.
- The second Infinity Mirror Room features a doorway that is 33 inches wide. Upon entry, all visitors move in one direction only on a path from the first door through to the exit out the second door.
The Hirshhorn strives to make our exhibitions and programs accessible. If you have questions or concerns about accessibility, we’d love to hear from you. Please call 202-633-1000 or email us at HirshhornExperience@si.edu.
Is this exhibition the same as Yayoi Kusama: Infinity Mirrors?
No. Yayoi Kusama: Infinity Mirrors was a limited-time exhibition that was presented at the Hirshhorn in 2017 and later toured the United States and Canada. It is no longer on view. One with Eternity: Yayoi Kusama in the Hirshhorn Collection is a new exhibition featuring work by Kusama, including two recently acquired Infinity Mirror Rooms.
Can I take pictures?
Yes. You may take nonflash pictures for personal use. Tripods, monopods, and selfie sticks, however, may not be used. Share your images with @Hirshhorn and #atHirshhorn!
If you have questions about professional or commercial filming, photography, or photo shoots, please contact email@example.com.
What should I bring?
Travel light! Please leave large bags and backpacks at home. Free lockers are available on the Museum’s lower level, but space is limited. Bags are not permitted inside the Infinity Mirror Rooms. You will be asked to leave your bag outside the rooms before you enter.
Please note: For the safety and security of our visitors and the art, all bags are screened upon entry to the Museum. Learn more about restricted items.
Are strollers allowed in the exhibition?
Strollers are allowed in the exhibition galleries but not inside the Infinity Mirror Rooms. Stroller parking is available in the lower level of the Museum. You will be able to park your stroller outside the rooms before you enter.
Don’t see your question answered here?
Contact us at HirshhornExperience@si.edu or call 202-633-1000.
How many passes will be distributed each day?
The number of free Timed Passes distributed each day will vary. On some days, the Museum will invite groups of DC-area schoolchildren to experience the exhibition. Non-routine maintenance of the artworks and other factors may also affect pass availability. The Museum will distribute the maximum number of passes possible each day while protecting the artworks and preserving the safety and comfort of our visitors.
Can I buy tickets to the exhibition?
Passes for this exhibition are free and are available only from the Hirshhorn Museum. We strongly discourage you from purchasing free passes from third parties. Each pass contains a unique barcode that can be used only once. The Hirshhorn Museum and the Smithsonian assume no liability for loss, and entry will not be granted to passholders who have purchased passes from third parties.
Can I make an advance reservation?
Yes. Hirshhorn Insiders book ahead. Members will receive an email inviting them to select a date and time to preview One with Eternity. Timed Passes for the Insider Preview (dates to be announced) will be available soon. Current members will be invited to book as soon as we confirm revised exhibition dates. Not a Hirshhorn Insider? Join today!
How do I get a refund?
Support provided by Hirshhorn Insiders is vital to the Museum’s exhibition and public programming. Should you wish to receive a membership refund, please email HMSGDevelopment@si.edu.
What is a Hirshhorn Insider?
Hirshhorn Insiders are Hirshhorn Museum members. Hirshhorn Insiders enjoy a variety of year-round benefits, including access to special exhibitions and programs. The generous support of our members allows the Hirshhorn to continue to present groundbreaking work by artists from around the world and present exhibitions like One with Eternity: Yayoi Kusama in the Hirshhorn Collection.
How do I become a Hirshhorn Insider?
Learn more about becoming part of the Hirshhorn Insider membership program. After you join, you’ll be able to use your Insider ID number to view available dates and time slots and reserve your passes to the Insider Preview online.
I received an Insider membership as a gift. How do I claim my passes?
Follow the link in your Hirshhorn Insider membership confirmation email and use your Insider ID number to reserve your Timed Passes to the Insider Preview. If you have trouble redeeming your Insider benefits, please email us at HMSGdevelopment@si.edu.
Can I bring my school group to the exhibition?
We look forward to welcoming school groups into the exhibition. Advance registration will be required and subject to availability. If you are a teacher and would like more information, please submit a tour request form.
Can I reserve the Museum for a private event?
If you have questions about arranging a private or corporate event, please email firstname.lastname@example.org.
Do I need a pass if …
I’m a Smithsonian employee, volunteer, or Smithsonian-affiliated staff?
Smithsonian employees, contractors, interns, volunteers, and other affiliated staff will need to obtain free Timed Passes, and will not be able to access this exhibition using their ID badges. Stay tuned for updates on special staff days and events.
I am an employee of another, non-Smithsonian museum?
Due to the anticipated popularity and limited capacity of this exhibition, it is not possible for the Hirshhorn to guarantee entry to One with Eternity: Yayoi Kusama at the Hirshhorn to our colleagues from other museums and cultural institutions.
I’m a member of the press?
If you have questions about professional filming, photography, or press access to One with Eternity: Yayoi Kusama in the Hirshhorn Collection, please email email@example.com.